MediExpress, Malaysia’s leading healthcare facilitation and managed care provider, has launched its Signature Provider Programme, a structured initiative designed to enhance healthcare accessibility, efficiency, and service excellence for its members.

The programme’s first selected hospital, Prince Court Medical Centre, was chosen for its exceptional clinical standards, patient-centric approach, and commitment to operational excellence. As MediExpress expands this initiative, additional hospitals will be onboarded to establish a broader network of structured, high-quality healthcare providers.

Kenny Tai, Chief Executive Officer of MediExpress, underscored the programme’s role in delivering a seamless private healthcare experience for members.

“The rising cost of healthcare is a growing concern in Malaysia, impacting both patients and insurers. Access to quality care is becoming more challenging due to escalating medical expenses. At MediExpress, we recognize this pressing issue and are committed to balancing cost efficiency with quality healthcare. Our partnership with Prince Court Medical Centre is a strategic move in that direction,” said Tai.

“Prince Court Medical Centre and MediExpress share a commitment to delivering quality healthcare while ensuring cost efficiency. Prince Court’s strong focus on patient experience, personalised care, and top-tier medical expertise aligns with our values. By partnering with a hospital that shares our vision, we provide our members not just affordability but also peace of mind, knowing they will receive trusted, high-quality treatment,” added Tai.

Through this collaboration, MediExpress members will benefit from:

1. Seamless access to care, with waived registration fees and admission
2. Expedited approvals, ensuring quicker Guarantee Letter (GL) processing and smoother discharge procedures.
3. Transparent, structured pricing for key medical procedures, ensuring clarity and confidence in healthcare costs.

Dr Shuba Srinivasan, Chief Executive Officer of Prince Court Medical Centre, highlighted that the partnership reinforces Prince Court’s mission to elevate the private healthcare experience.

“At Prince Court, we believe that receiving medical care should be as effortless as it is excellent. As MediExpress's first Signature Provider, we are honoured to lead this initiative, demonstrating how structured, patient-first healthcare enhances accessibility, quality, and financial confidence for patients.”

“By combining MediExpress’ expertise in managed healthcare networks with Prince Court’s leadership in clinical excellence, this partnership delivers a sustainable, patient- focused model that ensures seamless access to top-tier care,” said Dr Shuba.

“This initiative represents a forward-thinking approach to private healthcare, shaping the future of patient access and care delivery. It ensures that patients receive the right treatment, at the right time, and in the right environment,” said Dr Shuba.

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