Web Bytes Sdn Bhd , a homegrown software development company announced its expansion to more ASEAN countries with Xilnex, its cloud-based point-of-sale (POS) retail management solution, through its collaboration with GD Express Carrier Bhd (GDex).

GDex holds a 30 per cent stake in Web Bytes.

Since 2015, Web Bytes has expanded to Cambodia and Singapore by offering Xilnex through reseller companies and a physical office was set up in Indonesia in September 2018.

The company now plans to expand its innovation footprint with its new retail solutions of mobile POS and self-service kiosks, and to expand to Vietnam and Thailand via joint venture in the coming months.

“We see strong potential in ASEAN for Xilnex to provide retailers with greater efficiency and speed-to-value in a fast-changing market environment.

“The growing popularity of e-wallets, the need to cater to multi-store operations and the increasing cost of labour in these countries are some of the key drivers of demand for our new retail solutions,” said Web Bytes Sdn Bhd chief executive officer, Ooi Boon Sheng.

As part of the collaboration, Web Bytes leverages GDex’s network and expertise in expanding to ASEAN, while Web Bytes provides GDex with the technical know-how in cloud computing in the development of GDex’s mobile apps and myGDEX cash portal, to further spur the growth GDex’s core business.

“ASEAN is an important market for GDex and technology plays a key role in helping us remain competitive in the digital era.

“We will continue to collaborate with Web Bytes to create technological synergies and to jointly strengthen our foothold in the region”, said GD Express Carrier Bhd executive director and chief investment officer, Jerry Lee.

Recently Web Bytes has also collaborated with Super Gem Resources Sdn Bhd, the company which operates the LOL stores, by providing them with the personalised ordering tool for their new made-to-order platform, Cozmic Lab.

“As part of our innovation journey and expansion, we are embracing New Retail technology, which is about leveraging data from every aspect of a brand to improve the customer experience.

“Our collaboration with LOL to enable customisation and treating each customer as an individual is a step in that direction”, explained Ooi.

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