“Malaysian Business caught up with Ms Charlene Phang, Human Resources Lead at Mondelez International (Malaysia) to find out how Mondelez International Malaysia cultivates a positive working culture,”

How does HR play an important role in supporting the purpose of Snacking Made Right?

Snacking Made Right is our promise to place consumers as the focal point of our initiatives, by offering the right snack, for the right moment, made the right way. Our key strategy to achieve this philosophy is to build a winning growth culture internally by investing in the development of key growth skills and capabilities that allows our teams to succeed in what they do, make quick decisions, and be agile in responding to market conditions.

Can you explain about the winning growth culture?

At Mondelez Malaysia, winning growth culture is about each employee having a growth mindset, feeling empowered and being agile. To achieve this, we have developed a leadership framework focusing on three values: Love Our Consumers & Brands, Grow Every Day and Do What’s Right. Each value has corresponding commitments and behaviours needed to support this culture, which in turn helps us lead the future of snacking and sets us apart from our competition.

It is mentioned that 45% women are in leadership position; can you explain how is Mondelēz able to achieve this?

Gender equality is really important to us. To achieve this, we introduced several initiatives to professionals that offer greater flexibility, such as a revised parental leave to 90 days (30 days more than the government standard of 60 days), with an additional 90 days of ‘work from home’ (WFH) option for new mothers after the maternity leave ends. Employees who choose to work from home may also define their own set of working hours if needed, as we have technology that allows team members to stay connected regardless of location.

This helped us improve retention, job satisfaction, productivity, and engagement by helping female employees to balance work and family commitments.

Some millennials are known for disloyalty and not keen on tough task or responsibilities. Most would prefer to go out doing their own thing trying to be the next Neelofar-type entrepreneur. Has Mondelēz encountered such a situation before?

At Mondelez, we provide rich work experience to millennials as our culture promotes growth mindset, empowerment and agility. The time spent at Mondelez helps them in real life by helping them advance their ideas or aspirations.

Mondelez as an organization place great emphasize on diversity and always committed in creating a level playing field where everyone can grow and be at their best. The committee, Diversity & Inclusion Committee which is sponsored by Global Leadership Team actively seeking new avenue to ensure Mondelez continue to provide the best platform for its employees. Among the policies which have been introduced includes Flexible Working Arrangement, Working from Home, Extended Parental Leave, among others.

About Mondelēz International

Mondelēz International, Inc. (NASDAQ: MDLZ) empowers people to snack right in over 150 countries around the world. With 2019 net revenues of approximately $26 billion, MDLZ is leading the future of snacking with iconic global and local brands such as OREO, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Mondelēz International is a proud member of the Standard and Poor’s 500, Nasdaq 100 and Dow Jones Sustainability Index. Visit www.mondelezinternational.com or follow the company on Twitter at www.twitter.com/MDLZ.

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