KUALA LUMPUR, 7 October 2021 - The International SOS Foundation has unveiled the 2021 Duty of Care Awards winners, with Malaysia’s TechnipFMC winning the ‘Communications’ category for their tailor-made wellness campaign, ‘FocusOnYou’, which was launched to help employees with their physical and mental health. Two Malaysian business leaders – PETRONAS and Telekom Malaysia Berhad – received honourable mentions in the ‘Remote Resilience’ and ‘Innovation’ categories respectively. Now in its fifth year, the international awards celebrate and share global best practice in the commitment of organisations to protecting their people, at home and away.
The awards received outstanding entries from organisations across 29 countries and 24 industries, showcasing their exceptional achievements and Duty of Care commitments in protecting their global workforce. Winners were selected by a panel of sector-leading expert judges1 from a host of internationally recognised organisations, including the United Nations Global Compact (UNGC), International Chamber of Commerce (ICC), Global Reporting Initiative (GRI) and International Code of Conduct Association (ICoCA).
Jing Tan, Regional General Manager and Director of South East Asia, International SOS, shared, “It is great to see Malaysian businesses among the winners and honourable mentions at this year’s Duty of Care Awards, which celebrated the resilience, versatility, and innovation of organisations from all around the globe in this most challenging of years. The Awards are a great opportunity to shine a light on all the outstanding efforts these organisations have made, to share their stories and recognise their successes, so a big congratulations to TechnipFMC. Their use of biometric data to build a personalised well-being programme for their employees was visionary and they are definitely a worthy winner.”
TechnipFMC conducted a biometric health screening for approximately 400 of their employees to gauge their health risk profile. From the screening report, several health risk factors were identified among their population, including cholesterol and raised blood glucose levels. Other baselines were established on physical activity, obesity, absenteeism, presenteeism, and perceived stress. From the findings, a tailor-made wellness campaign, ‘FocusOnYou’, was launched to help employees with their physical and mental health.
Commenting on winning their first Duty of Care Award, Christophe Dieumegard, Vice President Subsea Projects & Asia Pacific, TechnipFMC, said, “We are honoured to be amongst such esteemed organisations in our category and are delighted to bring home this award for our wellness campaign, ‘FocusOnYou’. Our values are at the heart of everything we do and our foundational beliefs reflect how we fundamentally do business, and these are things we'll never compromise on. As such, taking care of our employees’ health, wellness and security is our key priority. This programme has not only benefitted our organisation in terms of productivity and healthy culture, but most importantly, it has generated a long-lasting positive impact for each of our team members at a personal level.”
This year, the 2021 Duty of Care Awards featured two new special categories. ‘COVID-19 Agility and Response’ and ‘COVID-19 Ambassador’ formally recognise the most inspiring initiatives and contribution taken by an organisation and a single individual in the face of the global pandemic.
Arnaud Vaissié, Co-founder, Chairman and CEO of International SOS, comments, “We are at a critical point in the evolution of Duty of Care. This has seen rapid acceleration in the past year. Since the International SOS Foundation last hosted this event, in 2019, we have all lived through extraordinary times. No-one had foreseen the impact that COVID-19 has had on the global community, the economy and business operations. It has shaken many organisations to the core, and we will continue to see rapid and varying change.”
“I am proud to say that the Foundation is celebrating its 10th anniversary as ambassadors for Duty of Care this year. We are very grateful to all those, who have supported the Foundation over the years and will continuously drive its impact of the future of Duty of Care. We will continue to celebrate organisations and individuals who have shown great commitment to Duty of Care. I am always impressed at the calibre of all the entries. This years’ have even excelled my expectations.
Joe Vasquez, Senior Vice President, Global Accident and Health for CHUBB, gold sponsor of the Awards, said, “We are excited to be sponsoring the COVID-19 Agility & Response and Innovation categories in the Duty of Care Awards. Celebrating the resilience, versatility, and innovation of organisations in this most challenging of years. The Awards are a great opportunity to shine a light on all the outstanding efforts these organisations have made, to share their stories and recognise their successes. At Chubb, good corporate citizenship lies at our core — how we practice our craft of insurance, how we work together to serve our customers, how we treat each other, and how we work to help make a better world for our communities and our planet.”
The winners, by category, are:

NOTE: Commentary on the winners, judges’ comments and commended below
The International SOS Foundation is proud to present Chubb as Gold sponsor of the 2021 Duty of Care Awards & Summit and have the supporting sponsorship of the following organisations in order to make this event possible: CWT, Marsh, Marsh & McLennan Agency MMA, Mintra and Workplace Options.
To learn more visit www.dutyofcareawards.org.
Communications Winner: TechnipFMC
As part of their plans to mitigate the health risk of their workforce, TechnipFMC conducted a biometric health screening for approximately 400 of their employees in Kuala Lumpur, Malaysia, to gauge their health risk profile. From the screening report, several health risk factors were identified among their population, including cholesterol and raised blood glucose levels. Other baselines were established on physical activity, obesity, absenteeism, presenteeism, and perceived stress. From the findings, a tailor-made wellness campaign, ‘FocusOnYou’, was launched for TechnipFMC’s employees, to help employees with their physical and mental health.
Judges’ comment: ‘An intriguing entry, to the extent that biometric data is used to drive a health and wellbeing programme within the company. Yet, the strategy, level of engagement and results were very positive. This programme may benefit the company in terms of productivity and atmosphere, but most importantly, it will have a greater and hopefully longer lasting positive effects for each employee at a personal level.’
Runner Up: Synamedia
Honourable Mentions: Air New Zealand
Schlumberger
Seadrill
AIIB
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Innovation Winner: Bank of Papua New Guinea
Since 2016, BPNG aims to make financial and social products and services accessible and affordable to all, irrespective of their wealth or social standing. They have now launched the world’s first digital identity creation tool that does not require mains power, internet connectivity or the use of “smartphone” mobile technologies. This is alongside the first Regulatory Sandbox, a framework set up by a regulator that allows businesses to test innovative propositions in the market with real consumers, in the South Pacific. BPNGs commitment to innovation has included the creation & patronage of the PNG Digital Commerce Association, a legally constituted entity designed to encourage innovation while supporting BPNGs drive for inclusion.
Judges’ comment:
‘Very important project to provide durable solutions for those that do not have access to digital identity. Research in blockchain technology and its implementations is extremely important, and it is great to see that a bank is leading the way in its own country to do well while doing good.’
Runner Up:
Predictive Safety Solutions
Honourable Mentions: Telekom Malaysia Berhad
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Remote Resilience Winner: Iluka Resources
Sierra Rutile, a subsidiary of Iluka Resources, is a multi-mine operation located in the Bonthe and Moyamba districts, south west Sierra Leone. Sierra Rutile has the world’s largest natural rutile deposit and encompasses two operations at Lanti and Gangama; a mineral separation plant; and a dedicated port facility. In a country where disease threat is constantly high, the onset of COVID-19 provided yet another challenge to operations at Sierra Rutile. Sierra Rutile spent over $2.7 million on COVID-related measures and established its own on-site quarantine and isolation facilities, in addition to the progression of faster in-house polymerase chain reaction (PCR) testing capabilities. Support was provided to the community through COVID-19 safety educational messaging and donations of medical supplies and personal protective equipment.
Judges’ comment: ‘A very timely programme that has application long into the future.’
Runner Up:
Global Press
Honourable Mentions: Management Science for Health (MSH)
PETRONAS
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