To celebrate its 30th anniversary, Watsons Malaysia today announced the launch of its first Watsons-branded aircraft in partnership with AirAsia, becoming the first retailer in Malaysia to bring health and beauty to aviation. The Watsons-branded aircraft will serve passengers at KLIA Terminal 2 from mid-July. In addition to the Watsons-themed aircraft, passengers will also be able to shop on board and participate in a series of interactive activities on board.

Dr. Ngai Wen Ling, Group CEO of Watsons, celebrated the new milestone with Watsons management and partners at the event and said: "Today I am very pleased to unveil the first branded aircraft launched in partnership with AirAsia to celebrate Watsons Malaysia's 30th anniversary. This collaboration was made possible by our shared philosophy - 'Sky is Not the Limit', our endless passion to serve our customers and believe that everything is possible."

Customers can purchase Watsons products on board, including travel and health products, portable beauty products, Watsons exclusive and own-brand products. Watsons has more than 700 stores in Malaysia. Passengers can easily scan the QR code on board to purchase products before departure and pick up the products at any store after arriving in Malaysia.

With the Asia One Pass, Watsons members can enjoy shopping fun at Watsons stores in 10 Asian markets. In addition to enjoying local discounts during travel, they can also earn points at Watsons stores in other Asian markets.

Innovative O+O customer experience

Watsons has always put customers first, committed to providing customers with the best quality and value products and creating a pleasant shopping experience.

Ni added: "Watsons is committed to upgrading the store environment and has invested US$250 million in Asia (including Malaysia) to open and upgrade 6,000 stores in Asia (including Malaysia) in two years to provide innovative customer experience. That is, 75% of Asian stores will debut with a new look to provide customers with a brand new shopping experience."

Watsons Malaysia has been expanding rapidly. Today, Watsons Malaysia operates over 700 stores, offering over 12,000 products to over 7.5 million loyal members offline and online.

Managing Director of Watsons Malaysia and Regional Director of Exclusive Brands for Watsons International, Loh Po Ha said: “As customers’ expectations for seamless shopping experience continue to rise, Watsons Malaysia has opened and upgraded 300 O+O stores in two years to enhance the overall shopping experience, making Watsons continue to be Asia’s No. 1 personal care and beauty retail brand.”

To celebrate its 30th anniversary, Watsons Malaysia will launch a series of activities to share joy and create a happy shopping experience with customers. Whether spending offline or online, loyal members will have the opportunity to win rich prizes including AirAsia flights, AirAsia MOVE hotel accommodation, AirAsia MOVE points and Watsons e-vouchers for every purchase of RM100 or more.

Watsons Malaysia is committed to continue to enhance the fun and interaction of shopping, and is committed to making customers look good, do good, feel great at all times through innovative and comprehensive shopping experiences.

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