CIMB Bank garnered seven accolades in recognition of its exceptional customer experience (CX) at the Digital Banker’s Next-Gen Customer Experience in Financial Services 2019 Awards.

CIMB was declared Winner for Excellence Net Promoter Score and Best Customer Experience – Branch, and received the Highly Acclaimed accolade for Best Customer Experience – Contact Centre; Best Customer Experience Business Model; Best Use of Customer Feedback; Best Client On-Boarding Initiative and Best Use of Data Analytics.

Schneider Electric, the leader in digital transformation of energy management and automation, appointed Astri Ramayanti Dharmawan as its new country president for Schneider Electric Malaysia to support the company’s growth in Malaysia and Brunei.

The previous country president Soo Pow Leong, who led Schneider Electric Malaysia operations over the past five years, has now been promoted to vice president of Digital Energy for East Asia Zone.

Kumon Malaysia, Malaysia’s largest after-school enrichment programme, plans to open 20 centres over the next two years as part of its expansion strategy to augment its leadership position, bringing to a total of more than 220 centres by 2020.