2021 will be a true test of resiliency for many organisations. In this current economic state, adapting to the new normal is necessary for business continuity. Commercial companies are changing the way they operate and conduct their business to meet evolving customer demands and purchasing behaviours. The more fortunate ones are accelerating their efforts to expand their capacities to meet a surge in demand. On the flipside, industrial businesses are faced with their own set of challenges -- from managing operations remotely to disruptions in the supply chain. The real winners are companies that have already embarked on their digitisation journey. Industrial players who have adopted Industry 4.0 technologies such as automation and predictive maintenance can focus on improving productivity and growth instead. Similarly, commercial companies can focus staying relevant during the pandemic.
No matter where the company sits currently in the adoption curve, it is imperative that they look forward and focus on ensuring business resiliency and continuity. It is time to start future proofing the business, and more importantly doing it effectively.
Kuala Lumpur, 28 February 2021 – QSR Brands (M) Holdings Bhd (‘QSR Brands’), the first and only fully integrated food operator in Malaysia and franchise owner of KFC restaurants in Malaysia, Singapore, Brunei, and Cambodia, as well as Pizza Hut restaurants in Malaysia and Singapore, has appointed Tan Sri Jamaludin Ibrahim as Chairman with effect from 1st March 2021.
Prior to this appointment, Jamaludin’s last executive position was at Axiata Group Berhad where he recently retired on 31st December 2020. He was the Managing Director/President & Group Chief Executive Officer for almost 13 years since its inception in 2008. Prior to that, he was the Group CEO of Maxis Communications Berhad.
With over 40 years of experience, Tan Sri Jamaludin’s wealth of knowledge includes about 16 years in IT and 23 years in telecommunications, in addition to being involved in various capacities in the education sector.
Reading the news on our cellphones has been one of the major habit changes due to COVID-19. My friends, who once could not start their days without the touch and feel of a freshly delivered newspaper, have now been compelled to read the digital version. Via apps, or simply through news websites, they have had to adapt to a changed world. To the well-known aphorism, “old habits die hard,” maybe it’s time to add, “but with time and effort they do.
In the same vein, I think one of the changes after COVID-19 will be how organizations work with paper. Paperless has been the holy grail of automation and digitization for a long time now, with only limited success. But now, the time has come for this trend’s spread to experience a major acceleration, and maybe even reach the tipping point.