FEATURES

Preparing for the Journey Ahead: Role of AI in improving Customer Experience as Malaysia’s Travel Industry Rebounds

 |  Monday, 25 April 2022 09:18  |  Published in FEATURES

By Ravi Saraogi, Co-founder and President of Asia Pacific, Uniphore

The travel and hospitality industry were among the hardest hit industries during the pandemic. For Malaysia, a country that boasts a thriving travel and tourism economy, this led to adverse circumstances. In the first nine months of 2020, tourism receipts plunged 80.9% to RM12.6 billion from RM66.1 billion.That said, the opening of the country’s borders on 1st April 2022 signals hope for the tourism industry. While the tourism and hospitality industry are on their road to recovery, both these businesses are grappling with new business realities. Fewer business travelers, newer no-contact preferences and higher overall expectations are a few of the factors that will continue to shape customer experience within the leisure, travel and tourism industry in the region. 

Of Lipsticks & Smartphones: Exploring Passion

 |  Saturday, 23 April 2022 07:22  |  Published in FEATURES

“The world is evolving and so are women. Women today aren’t afraid to explore new territories or execute new ideas,” were the words heard in conversation between three inspiring girl bosses who aren’t only passionate about the work they do, but even so about living their best life while preserving those precious moments on their smartphone. For busy girlies like themselves, a good smartphone is the glue to keeping their lives in-tact, and that’s why they recently switched to the new Galaxy experience with their brand new Galaxy S22

Let’s hear it from them straight, but before that… 

Is it true takaful is still not attractive for most Malaysians?

 |  Saturday, 23 April 2022 07:05  |  Published in FEATURES

by Nazrul Namizan, Chief Agency Officer of Zurich Takaful Malaysia Berhad Wisdom is not measured by appearance. 

As a husband, father, son, and even brother, I am the breadwinner and main contributor to the family finances. I work hard to give my best to my loved ones. The pressure is on to make sure I can leave my loved ones in the same or even better state when I am gone. 

As a Chief Agency Officer, I am aware of the need for takaful protection in life. It can alleviate unexpected situations. Takaful benefits provide for its participants in times when emergency funds are required because of a disaster resulting in death, accident, critical illness, or hospitalisation. The adage "preparing for a rainy day" holds true with a comprehensive takaful plan that can maintain our, or our beneficiaries’ lifestyles in times of disaster. 


Page 10 of 26

About Us

  • Malaysian Business Online is daily news portal by

     

    AMANIE MEDIA SDN. BHD.

    Level 13A-2, Menara Tokio Marine Life, 189, Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia. 

     

    Phone: (+60)3 2161 0301  |  Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

     

    Facebook Twitter Instagram