Leading design and renovation platform Atap.co is set to tackle the problem of home renovation scams that have long plagued homeowners, leaving many financially drained and emotionally distressed. In an industry where trust is paramount, Atap.co is taking bold steps to eliminate fraud and restore confidence by providing a secure and transparent platform that connects homeowners with verified interior designer firms.

One of the biggest challenges in home renovations is hiring unqualified or dishonest contractors. The platform is set to solve this by offering a curated network of verified interior designer firms. Each firm undergoes a stringent vetting process, including credential checks, project reviews, and client feedback assessments, ensuring homeowners only work with trusted professionals. By offering a trusted directory of vetted professionals, Atap.co significantly reduces the risks associated with unreliable firms, giving homeowners peace of mind as they embark on their renovation journey.

“We were built on the belief that every homeowner deserves a stress-free renovation experience. By prioritizing verification, secure transactions, and financial protection, we are setting a new standard of trust in the industry,” said Seow Yao Han, Co-Founder of Atap.co.

Financial fraud is a major concern in the renovation industry and Atap.co tackles this with Atap Pay, a secure payment solution designed to act as an escrow service. Funds are held securely until key project milestones are met and are only released with the homeowner's explicit approval, ensuring transparency and fairness in every transaction.

Additionally, Atap Pay also provides legally binding contracts that clearly outline project requirements, payment terms, and accountability measures.  This not only removes any uncertainty but also safeguards homeowners from potential disputes, delays, or financial loss caused by untrustworthy contractors.

In an effort to strengthen security, the platform also introduces the Atap Renovation Guarantee offering financial protection of up to RM50,000 or 50% of the total contract value, if an interior designer firm becomes insolvent during the project. Unlike traditional insurance policies, which often exclude such cases, this guarantee is fully supported by Atap.co, ensuring homeowners are not left in financial distress due to unforeseen disruptions.

“With Atap Renovation Guarantee, we are going beyond just connecting homeowners with professionals—we are actively protecting their investments. Our mission is to create a worry-free renovation experience where financial losses due to scams and project disruptions become a thing of the past." Seow Yao Han added. 

Along with digital safeguards, Atap.co actively fosters transparency through in-person events. The Atap Design Awards celebrates local interior design talent, recognizing excellence in the industry; while Atap.co’s roadshows provide a platform for homeowners to connect with interior design firms to ask questions, learn about the renovation process, and set clear expectations. Atap.co also provides valuable educational resources, including expert insights, renovation guides, and fraud prevention tips, empowering homeowners to make informed decisions and avoid scams.

Through its innovative verification process, secure transaction system, financial protection initiatives, community engagement, and educational efforts, Atap.co is at the fore-front making home renovations safer and more transparent. By prioritizing trust and accountability, Atap.co is reshaping the industry, enabling homeowners to confidently transform their spaces without fear of fraud or financial loss.

Twitter