Chamrun Digital and Ministry of Digital Lead AI Seminar for Civil Service

Chamrun Digital, through its subsidiary Chamrun AI, has partnered with the Ministry of Digital to deliver a hands-on seminar aimed at increasing operational efficiency through the adoption of Generative AI across Malaysia’s public sector

The one-day seminar, titled Empowering Malaysia’s Public Sector Transformation through Generative AI, was held at the Ministry’s headquarters and brought together over 180 senior officers from 28 ministries, departments, and government agencies. It marked one of the largest AI training sessions of its kind for civil servants.

The training covered key topics including, National Artificial Intelligence Agenda, introduction to Generative AI (Gen AI) and LLM-based solutions, the role and architecture of AI Agents and Agentic AI, and practical demonstrations of Retrieval-Augmented Generation (RAG) models tailored to public sector needs.

Participants engaged in interactive, use-case driven sessions that showed how AI can be used to improve policymaking, streamline operations, enhance citizen engagement, and digital service delivery. The hands-on nature of the seminar enabled government officials to directly experience how Chamrun AI’s custom-built AI agents and agentic platforms can enhance data-driven decision-making and automate complex workflows securely on-premise.

This collaboration between Chamrun Digital and the Ministry of Digital reflects a strong commitment to strengthen Malaysia’s digital governance and equip public servants with the skills to use emerging technologies, responsibly and effectively.

“We are proud to support the Ministry of Digital’s vision by equipping public servants with cutting-edge AI tools and strategic knowledge. This is just the beginning—our continued collaboration will ensure Malaysia remains at the forefront of AI-driven public innovation,” said the Group CEO of Chamrun Digital, Adj. Prof. Dr Behranf Parhizkar - Hani. 

The programme received overwhelming positive feedback from attendees that emphasized the transformative impact of the seminar. Many participants expressed increased confidence in exploring Gen AI tools to optimize government functions and were inspired by the practical solutions demonstrated during the session.

As part of its long-term roadmap, Chamrun AI announced that this seminar is the first in a nationwide series of practical AI training programmes scheduled to roll out in partnership with various government stakeholders during 2025 and beyond.

For more information, visit www.chamrun.ai

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