Mercedes-Benz Malaysia together with authorised dealer, NZ Wheels, has invested RM 6 million in the newly-enhanced Mercedes-Benz NZ Wheels Klang Autohaus.
The newly-enhanced Mercedes-Benz NZ Wheels Klang Autohaus was upgraded to be compliant with the Mercedes-Benz Presentation System II (MPS II) autohaus concept which is the global autohaus benchmark of customer experience, complete with the new Mercedes-Benz corporate identity.
With a total land area of 320,000 sq. ft, the newly upgraded NZ Wheels Klang Autohaus has a total display capacity of 17 vehicles and three of which are Mercedes-AMG cars at the AMG Performance Centre.
“The Autohaus is equipped with 30 work bays, capable of servicing up to approximately 650 vehicles a month, providing general and specialised repair solutions.
“Having upgraded our sales and service facilities, we are confident that our customers in Klang and nearby areas will receive no less than the best care,”said NZ Wheels Sdn Bhd group chief executive officer Datuk Samson Anand George.
Mercedes-Benz Malaysia president and chief executive officer, Dr Claus Weidner said the latest autohaus demonstrates their commitment to the Malaysian market and their customers.
Moving forward, the group will continue expanding customer touchpoints nationwide, investing in developing key areas including talent, technology, production and service.
The i-Showroom in Mercedes-Benz NZ Wheels Klang Autohaus includes digital touch screens for customers to gain a better understanding of Mercedes-Benz product features and sales processes.
The Mercedes-Benz NZ Wheels Klang Autohaus, one of the seven authorised Mercedes-Benz Autohauses in Selangor, is also equipped with a private Star Lounge for a personalised and premium atmosphere.
In addition, the latest upgrade now features Service Differentiation which is an exclusive range of personalised after-sales services that offers flexibility and convenience which includes pick-up and drop-off of customer vehicles, after-hours drop-off and fast-lane service.