Malindo Air has introduced new fare benefits to its economy class passengers by adjusting the checked baggage allowance of its Value and Flexi fare options, with effect from 15 February 2019.
The baggage allowance for Value fare option is now 15kg, and 30kg for Flexi fare option, from 25kg previously for both fare options. The baggage allowance for Business Class and its ATR flights remain as 40kg and 15kg respectively.
“The business rationale to the adjustment is to keep up with the industry changes and passengers’ demand. This option allows passengers who are cost-sensitive to enjoy more competitive airfare with services that fit their needs.
“We want to keep our products relevant to the market and bring better flying experience to our passengers,” Malindo Air chief executive officer Chandran Rama Muthy.
The airline will honor passengers who have made a booking before February 15 and flying on or after February 15 to enjoy the original baggage allowance upon booking, as reflected on their flight itinerary.
Passengers may top up additional baggage allowance during the booking process, through “Manage My Booking”, Malindo Air ticketing offices, customer care centre and the airline’s preferred travel agents.