Kuala Lumpur, 23 November 2021: Truecaller, the leading global platform for verifying contacts and blocking unwanted communication, crosses a significant milestone of 300 million active users monthly, cementing its position as one of the largest caller ID and spam detection services in the world.
In just over a year, Truecaller registered 50 million new active users globally since October 2020, further developing the users’ safety net. To date, Truecaller saw a growth of 42.5% in Malaysia, while its user base across the South East Asia region witnessed 62% growth in active users in the same period. The 300 million milestone achieved on 22 November 2021 is a testament of trust that consumers have in Truecaller’s ability to protect them from potential spam and scam calls.
“We started small but always had big ambitions for Truecaller. To reach 300 million active users is a milestone for all of us who have played a part in making Truecaller the fantastic platform that it is today. Over the past decade, our teams have worked hard to make Truecaller the vital service that it is today. We have a clear strategy to continue growing our company by developing the product to enhance the user experience and thereby welcome even more users in the future,” says Alan Mamedi, CEO and co-founder of Truecaller.
According to Truecaller Global Spam Report 2019, Malaysia was ranked 19th among the most spammed countries globally. Data from Truecaller insights shows that most of these spam calls were financial (95%) and insurance (50%) related calls. The frequency in calls escalated to the point where almost every fourth spam call is scam related.
This year, Truecaller has recognised an increase of spam activities in the country, which makes Malaysia a priority market. This has strengthened the brand’s mission to help the Malaysian People feel safe, secure and comfortable while communicating, with minimal obstacles regarding phone spam and scams.
The company will continue to improve its offerings with new features and enhance user experiences. Truecaller has been upgraded to a large communication platform, offering high quality voice calls over the internet, instant messaging, group chat, SMS categorisation, SMS spam blocking, etc. Truecaller Enterprise Solutions, a verified identity service for businesses who regularly reach out to their customers, is a great platform that ensures safe communication for both, users, and brands.
Truecaller recently reported a 129% increase in quarterly revenue (Q3 2021) in its first earnings report as a public company. The company completed its initial public offering (IPO) in Nasdaq Stockholm on 8th October, 2021.
Truecaller is listed as an Editor’s Choice App in Google Play Store and listed in 10 Top Free Communication Apps on Google App in Malaysia. Meanwhile AppAnnie has ranked Truecaller as the top communication app in India, and it is among the top three in Egypt and Israel. The app is among the top 10 apps in 20 other countries, including Indonesia, Nigeria, and South Africa.
