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CIMB Bank Berhad and CIMB Islamic Bank Berhad have introduced the Cross-Border Solutions, which enables customers with CIMB accounts in Malaysia and Singapore to enjoy cross-border banking experience.
With their CIMB conventional or Islamic accounts in both countries, they are able to conduct cross-border banking seamlessly between Malaysia and Singapore, to provide convenience for transactions like fee-waived fund transfers, preferential forex rates for online transfers and bill payments.
“The Malaysia-Singapore Cross-Border Solutions is testament to our commitment in providing the best value proposition and convenience to customers across the region.
“CIMB will continue to leverage on our strong ASEAN network to provide similar convenience for our franchises in Indonesia, Thailand and Cambodia, with the expectation of making banking within ASEAN as seamless as possible for our valued customers,” said Samir Gupta, chief executive officer of Group Consumer Banking, CIMB Group.
Benefits of the Cross-Border Solutions currently available in Malaysia and Singapore include single login to CIMB Clicks where customers can manage and view both Malaysia and Singapore CIMB accounts at the same time via an integrated platform.
Another benefit is the fee waiver for fund transfers between CIMB accounts using CIMB Clicks and fund withdrawals at over 6,000 CIMB ATMs across ASEAN with a CIMB ATM/debit card.
Additionally, customers are guaranteed cash rebate with a valid claim for online exchange rate for fund transfers from CIMB Singapore to CIMB Malaysia account via CIMB Clicks, valid until December 31 and only eligible customers who submit a valid claim shall be entitled to receive a cash rebate if a better Bank “Buy SGD, Sell MYR” exchange rate is offered by another bank in Singapore via their internet banking website or mobile application (Competitive Rate) than that offered by CIMB Bank.
The benefits also include ease of payment for Malaysian billers with over 600 registered providers on CIMB Clicks.
In addition to the cross-border benefits there are also benefits exclusive to CIMB Preferred customers such as ease of account opening whereby the opening of CIMB Singapore account can be facilitated in Malaysia.
Benefits also provides a dedicated relationship manager for the customer’s wealth management needs in both Singapore and Malaysia, with unparalleled priority service at any CIMB branch in ASEAN.
